Playbooks
Gluten Free and Cross Contact Basics for Servers
Two guests ask the same question with very different stakes. The question that tells them apart, the foods people forget, and why cross contact gets missed.
Lawrence Arya··10 min
Playbooks
A Quiz Maker for Vegan and Gluten-Free Substitutes
Menu swaps trip up servers more than the base menu. Here is how to build a quiz from your substitution sheet and drill which swap makes each dish work.
Lawrence Arya··4 min
Playbooks
Scared of serving gluten to a celiac guest? Here is the fix
The fear of feeding a celiac guest gluten is one every careful server feels. Here is how to prevent it: know allergens cold, verify cross-contact, never guess.
Lawrence Arya··4 min
Playbooks
How to study celiac and gluten cross-contact on a menu
Serving a guest with celiac disease means knowing more than which dishes have wheat. Here is how to learn gluten and cross-contact on your menu, fast and safely.
Lawrence Arya··4 min